Lisa Panattoni is the President of Merchandising at ROSS Stores, Inc. She directly oversees men’s, home, cosmetics, lingerie, and jewelry, and has been at ROSS for over 12 years. Lisa has spent 25 years of her career in off-price retail. In college she majored in Communications with a minor in Business. Upon graduation, Lisa entered the training program for Weinstock’s department store in Sacramento, California. She spent six years working for Weinstock’s, eventually moving to the east coast to work for TJX, and later ROSS Stores, Inc. Lisa discovered her natural propensity for the fast-paced world of off-price retail, and has been a part of the industry ever since.
“What do you think has helped with the growth of stores like T.J. Maxx and ROSS in recent years?” one scholar asked. “I’ve been working with off-price for a very long time,” Lisa responded. “When I started, there were maybe one third of the number of off-price stores that we have now. The growth has really been explosive. I think it has a lot to do with how people like to shop. We are starting to see a separation of internet shopping and shopping in physical places that are a bit more experiential. Shopping at ROSS, and in off-price stores in general, is fun! It’s not for everyone, but for those who enjoy it, it is an experience. You go in one day and find a bargain, and come back the next week and take part in the treasure hunt all over again. I think that drives a lot of our business. Some people have to shop off-price, and some people just enjoy the hunt. I think the combination of both has driven a lot of the growth.”